We loved this hotel so much, we extended our stay by an additional night. Its only a short walk from the main village and all the attractions of Zermatt. The hotel offer a free shuttle from/to the train station which is extremely handy if you have large suitcases! The facilites were excellent. The breakfast is amazing, so nice to have healthy options available. We ended up dining in both nights, taking advantage of the hotels discounted 5 course meal. All dishes were incredibly tasty, very flavoursome! I highly recommend staying here if visiting Zermatt, and hope that we can one day return!
Michelle
agosto 2023
Loved it all! The naked spa was amazing after a long day on the slopes, as well as the 4pm cake and tea. Even loved the room with its little nespresso machine and mini toblerone each evening. Breakfast was super, the lounge was comfortable, and the ski lockers very modern and easy. I will be returning for sure!
Sarah
dicembre 2024
My second stay and becoming my favourite place to go! I LOVE this town and hotel. Breakfast and 5 course dinner is superb. Love the variety in the 2 Julen restaurants, love the lounge and rooms are perfect. I am a huge fan of the adult only spa area, though annoyingly now and again people try to ignore the sign… it’s adult because it’s naked! So best it’s kept strictly so :) it’s super relaxing after a day skiing and the hotel feels like a great sport/ wellness place. In sum: I love Alpenhof and I’ll be back later this year for sure! Thank you to their friendly staff for being such lovely hosts :)
Sarah
aprile 2025
The property is really really good ! Loved every part of the property including the location , amenities , food . Totally suggest the property only if the property has better staff. If the staff are arrogant and rude no point of staying in such a good hotel also.
Reddeppagari
settembre 2024
The breakfast, spa and service was all excellent. The room was a fine size for my two children and me; had a nice bathroom and an appropriate amount of linens. Also, the ski locker in the hotel was outstanding. Very nice to be able to hang your boots, gloves, etc. in an air circulating environment so everything is dry the next day. Overall a great experience and we'll definitely be staying here again when we return to Zermatt.
Steven
marzo 2024
Fabulous pool & wellness area. Also enjoyed the lobby are with the pianist in the evening, though only used it once.
Nicola
febbraio 2024
Everything!!! The room is spacious and well decorated. The bed is comfortable and neck support pillows are available on request. The room is clean and the air conditioner is quiet. The drinks in the minibar are inclusive for the first day. The breakfast is outstanding in terms of quality and variety. The free daily afternoon tea is definitely a plus. The staff are friendly and helpful. They have showed us great hospitality. More importantly, it is not pricey for such standard of service when compared to most of the hotels in Switzerland. All in all, it is the best hotel we have stayed in our 15-day trip in Switzerland.
Yim
agosto 2024
It was a wonderful hotel with excellent staff who gave great recommendations. The plus was picking up and dropping off at the train station. It is very expensive to stay there but it was an outstanding.
Daisy
agosto 2024
Staff are very friendly and helpful. The room we stayed in - a design double- was incredibly comfortable and spacious with a lovely comfortable bed. There are also different options for pillows which was great as I use a memory foam pillow which they could provide. The spa is very nice.the swimming pool is very clean and good length if you want to have a proper swim. The family hot tub is fantastic. We went half board and the food was really tasty and the menu very varied.
Vicky
maggio 2024
Superb Hotel, the spa facilities are fantastic, rooms are great, food is amazing and the staff are super friendly, if staying in Zermatt this is the hotel to stay in, 5 min walk from the train station or the hotel porter collects and drops guests off. This hotel is in the heart of Zermatt, 2 min walk to bars, restaurants and local supermarket, modern hotel you won't be disappointed staying here.
Jamie
ottobre 2023